Comprehensive automation solutions for the HoReCa sector
We offer complete digitization of management and operational processes for the sector, ensuring clear governance, speed, and transparency.
Automation of order, delivery, and service processes
We create and configure complete blocks for managing orders of machinery, equipment, and other goods, including: order processing, delivery planning, installation phase, and after-sales service. Each process is divided into clear stages, allowing control over responsible persons, deadlines, and current status. Data is organized through infoblocks, providing systematic storage, fast search, and analysis.
Internal Request Management System
We create automated processes for submitting and approving internal requests according to the organization's structure. The system allows you to: define departments and responsible persons, configure multi-level approval chains, monitor deadlines, and receive reports by department or project. This solution reduces human error and accelerates internal communication.
Gift Card Management System
We build a complete gift card database with activation, balance control, and automated notifications. The system includes: generation and accounting of gift cards, activation, automatic balance update upon use, and SMS integration for sending activation or balance notifications to customers. This solution helps increase customer loyalty and control financial flows.
Web Menu and QR Solutions
We create and maintain digital menu websites accessible via QR codes. The solution includes: management of menu structure (sections, products, prices), multi-language options, and fast updates. The QR solution allows customers to access the menu instantly, increasing service speed and convenience.
Customer Satisfaction Rating System and Analytics
We create digital customer satisfaction assessment forms integrated with the organization's structure. The system allows you to: link surveys to specific branches or employees, collect and categorize feedback, receive automated analytical reports, and identify issues for quick response. Analytics are provided by departments, branches, or responsible persons, ensuring a data-driven management approach.
Integrations
We ensure the complete integration of your HoReCa system with external platforms, uniting sales, communication, and marketing in a single management environment. iiko – synchronization of sales, inventory, and customer data with the POS system. SMS Services – automated notifications regarding orders, gift cards, and promotions. Social Media (Facebook, Instagram) – centralized message management and lead transfer to the sales department.